FAQ — Singapore readers
Is this a pharmacy in Singapore?
Short answers to the questions Singapore readers send most. The core point repeats because it matters: this is a French pharmacy's information guide with planned Singapore presence, not a local pharmacy and not a shop.
Pull a drawer. Then call a person. No cart, no medicine prices, no delivery to Singapore — information only, with sources you can check.
Do not send prescriptions, diagnoses, or other sensitive medical information by email. For urgent needs, see a registered clinic or pharmacy near you.
Entry, licence, and sales
Not a Singapore pharmacy. Planned entry only.
No, this site is not a pharmacy in Singapore and claims no Singapore licence. Singapore entry is planned, not open.
No medicines are sold or delivered to Singapore through pontotshealthguide.digiral, and prescription medicines are not advertised. The only licensed premises described is at 37 Rue de Dous Bos, 64600 Anglet, France, operated by SELAS DUVERNEUIL ROVERS (SIREN 524 190 758, SIRET 524 190 758 00028, founded 28.07.2010).
What that means for you
- Read the guide, then buy locally from registered clinics, pharmacies, or established stores.
- For pharmacy FAQ Singapore questions about a licence, the answer stays the same: no local branch address is claimed.
At a glance
- Location
- 37 Rue de Dous Bos, 64600 Anglet, France
- Online sales
- None — no cart, no prices, no delivery
- Singapore status
- Planned market entry FAQ topic — not operating
- Official site
- pharmaciedespontotsanglet.fr
Services and advice limits
What pharmacist help covers — and where it stops
Pharmacist consultations, dispensing checks, and counselling described here refer to in-person practice in Anglet. From Singapore you can read how those conversations work and prepare questions for your own pharmacist or doctor.
We do not give personal advice, review prescriptions, or assess suitability by email. For pharmacist consultation questions about your own treatment, bring your boxes and leaflets to a professional where you are.
Products and safety checks
Check before you buy
Questions about supplements, traditional medicines, cosmetics, and medical devices are answered in general terms: category, label fields, and verification steps. For health product safety FAQ needs in Singapore, follow HSA consumer guidance.
- Avoid unfamiliar sellers; be sceptical of dramatic claims and too-good prices.
- Use established sellers and verification resources such as the notified-products database.
- Keep the pack, batch, and receipt when you buy locally.
Travellers and equivalents
Bring the box, not a photo by email
French pharmacists can sometimes help travellers find a local equivalent by comparing active ingredients, or discuss routine follow-up under French arrangements, but only in person with full details. We cannot do that comparison by email and we ask you not to send prescriptions or medical files. Bring the boxes and leaflets to a pharmacist where you are — with the no medicine delivery Singapore rule, nothing is posted or reserved from France.
Answers in brief
Six questions Singapore readers ask most
Open one drawer at a time. Each answer links you onward to the guide or to the contact route.
Are you selling medicines to Singapore?
No. This site has no cart, no medicine prices, and no delivery to Singapore. It provides information only — including general guidance on responsible medicine use and self-care, without advertising prescription medicines.
Do you have a Singapore pharmacy licence?
No. Singapore presence is planned. We claim no local pharmacy, licence, or branch address. The licensed pharmacy is in Anglet, France. Learn more on About Us.
Can I email my prescription for an equivalent product?
No. Do not send prescriptions, diagnoses, or medical photos. Ingredient-level comparison needs an in-person visit with the products in hand. Details of that in-person check are explained in Pharmacy Services.
How should I check a health product before buying online?
Follow HSA consumer guidance: avoid unfamiliar sellers, question dramatic claims and too-good prices, buy from registered clinics, pharmacies, or established stores, and use verification resources where available. See Health Products for label fields to check.
What should I include in my enquiry?
Name, email, country, subject, and one general question, plus consent to processing. Keep it non-sensitive and without medical documents. The address for guide enquiries is [email protected]; the pharmacy's published email remains [email protected].
Where is Pharmacie des Pontots located?
37 Rue de Dous Bos, 64600 Anglet, France, operated by SELAS DUVERNEUIL ROVERS (SIREN 524 190 758). The map below shows that French location. Phone +33 5 59 09 19 43, Monday to Saturday 9:00 AM – 7:00 PM.
Contact and privacy
One general question is enough
Use the Contact page form with name, email, country, subject, message, and consent to processing. Write one general question and leave out sensitive medical information.
- Guide enquiries: [email protected]
- Pharmacy published email: [email protected]
- Official website: pharmaciedespontotsanglet.fr
A Privacy Policy link is visible in the header and footer wherever personal data may be shared. Singapore PDPA and applicable HSA requirements are taken into account.
French location — Anglet
37 Rue de Dous Bos, 64600 Anglet, France
SELAS DUVERNEUIL ROVERS · SIREN 524 190 758 · SIRET 524 190 758 00028 · founded 28.07.2010
Monday to Saturday: 9:00 AM – 7:00 PM, Sunday: Closed · Phone +33 5 59 09 19 43