Contact — information enquiries
Send an information enquiry to the pharmacy team
This page is the contact point for pontotshealthguide.digiral. It explains what the form collects, how enquiries are handled, and where the operating pharmacy can be found.
Please do not send prescriptions, diagnoses, lab results, ID numbers, or photos of medical documents. General questions only.
What to ask
What this form is for
The form handles general information questions about pharmacy services, product categories, and safe-buying guidance. It is not for personal medical advice, prescription review, or orders, because no medicines are sold or delivered to Singapore.
One clear question per message helps us reply usefully. Tell us whether your question is about French practice or the Singapore context, so we keep the two apart. For urgent health needs, contact a professional where you are — a clinic, a pharmacy counter, or emergency care.
Good questions for this form
- What does a field on a French medicine pack mean, in general terms?
- How do I check a health product notice in the Singapore HSA database?
- What does a pharmacist consultation usually cover, before I visit one locally?
Routing
How your question finds the right drawer
Country
France or Singapore context — so the reply does not mix two systems.
Subject
Routes the question to services, product categories, or safe-buying guidance.
Message
Keep it short and free of sensitive detail. Confirmation appears after you send.
No diagnosis or dispensing follows from a message. This guide gives general information only.
The open drawer
Write to the information team
Fields we ask for: name, email, country, subject, and message, plus your consent to personal data processing. A confirmation appears after you send.
+33 5 59 09 19 43Monday to Saturday: 9:00 AM – 7:00 PM, Sunday: Closed. For urgent needs, contact a professional where you are.
A careful note
Please keep medical detail out
Do not include prescriptions, diagnoses, lab results, NRIC or ID numbers, or photos of medical documents. Ingredient-level questions can be asked in general terms, such as what a label field means.
- Ask about words on a label, not about whether a product suits you personally.
- Personal suitability still needs a face-to-face talk with your own doctor or pharmacist, with the actual pack present.
Privacy in practice
How we use and keep your details
We use your name, email, country, subject, and message to read and reply to your enquiry, taking Singapore PDPA expectations into account. Details are kept only as long as needed for that reply and basic record-keeping, then removed or kept only where law requires.
We do not sell contact lists and we do not use enquiries for medicine marketing. You may write to [email protected] to ask about your enquiry.
Where to find us
Anglet location and official contacts
The pharmacy's actual location is 37 Rue de Dous Bos, 64600 Anglet, France. There is no Singapore branch pin because Singapore presence is planned, not open. Do not visit a Singapore address expecting a counter; none is operated.
Operator
SELAS DUVERNEUIL ROVERS (Pharmacie des Pontots)
- Address
- 37 Rue de Dous Bos, 64600 Anglet, France
- Registration
- SIREN 524 190 758 — SIRET 524 190 758 00028, founded 28.07.2010
- Phone
- +33 5 59 09 19 43
- Official website
- pharmaciedespontotsanglet.fr
- Published pharmacy email
- [email protected]
- Guide enquiries
- [email protected]
Domain for this guide: pontotshealthguide.digiral. Opening hours: Monday to Saturday 9:00 AM – 7:00 PM, Sunday closed.
The map marks the French address for visitors who want to see where the pharmacy stands.
Your choices
Privacy link and your choices
A Privacy Policy link is shown in the site header and footer on every page where personal data may be shared. You may choose not to send an enquiry, and you may ask for correction of contact details you provided.
If you wrote from Singapore, your enquiry is treated with PDPA-aware care. General information only; no diagnosis or dispensing follows from a message.
Before you write
Many practical questions — what a notice means, what to check before buying, what a consultation covers — are already answered in plain language.
Read FAQ before writing